Your hardscape is accompanied by a one (1) year limited warranty.
Products:
Natural stone will be replaced if large complete cracks appear in the stones within a one (1) year period. Pavers carry a manufacturer warranty.
Installation/ Workmanship:
This one (1) year limited warranty is strictly limited to contract work performed by Sterling Landscape Design Group. From the date of installation, Sterling Landscape Design Group guarantees your hardscape installation from settlement of patios, walkways and walls for one (1) year and from separation of wall units for a one (1) year period under normal wear for which the installation was designed. For example if vehicles or equipment are driven over a walkway causing settling and the walkway was designed and installed for pedestrian use only, Sterling Landscape Design Group will not be held accountable for damage from these actions.
Extreme circumstances (including but not limited to fire, vehicular accidents, excessive flooding, excessive freezing) causing damage to work installed by Sterling Landscape Design Group are not covered under this or any other Sterling Landscape Design Group warranty. This warranty does not apply to efflorescence. Efflorescence is a naturally occurring process in all concrete products that sometimes appears in the form of a white powdery film on the pavement surface. It does not, in any way, compromise the functionality or the structural integrity of the product. Although efflorescence cannot be prevented, it will wash off over time or can be cleaned with an efflorescence cleaner. Sterling Landscape Design Group accepts no responsibility or liability for this condition.
In order to enforce the rights under this warranty, the owner should promptly notify Sterling Landscape Design Group of the specific item or items of concern. If Sterling Landscape Design Group finds in its reasonable judgment that the item or items requiring attention are covered by this warranty, it will schedule to proceed to repair and/or replace the defective materials or workmanship, except to the extent it finds that such repairs have been made necessary by the negligence or intentional misconduct of the owner, or any party or parties associated with owner.
This warranty shall be void and will not apply to any materials which were NOT originally supplied and installed by Sterling Landscape Design Group and or subsequently repaired, adjusted, or modified by an individual or entity other than Sterling Landscape Design Group.
Replacements and/or repairs furnished under this warranty shall not carry a new warranty, but shall carry only the unexpired portion of the original warranty provided.
No person is authorized to make any warranties other than those described above or to extend the duration of any warranties beyond the time period described above.
Consultation
Your initial consultation with Sterling Landscape Design Group is complimentary.
Contact
Consultation
Your initial consultation with Sterling Landscape Design Group is complimentary.